RETURN & REFUND POLICY
Thank you for shopping at Ken Tate Design Store
If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return your item from the day you received it. Please send the item to the following address:
600 S. Dixie Highway #301
West Palm Beach, Florida
To be eligible for a return your item must be unused and in the same condition that you received it. Some of the art in the From the Studio collection / section is original artwork from Ken's personal collection and the frames have very minor nicks and scuffs on them. This is outlined in the description for each such art piece.
Your item must include the printed invoice as well.
Once we have received your item, we will inspect it and notify you that we received your returned item.
If your return is approved, we will initiate a refund to your credit card or mode of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
If you have any questions on how to return an item, contact us: